Terms of Service

End User License Agreement (EULA)

These Terms of Service also serve as the End User License Agreement (EULA) for the ATLAUA mobile application. By downloading or using the ATLAUA app from the Apple App Store or Google Play Store, you agree to these Terms. ATLAUA Inc. is the licensor. Apple Inc. and Google LLC are not parties to this EULA and have no obligation to provide maintenance or support for the app.

The following terms and conditions ("Terms of Service" or "Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and ATLAUA Inc. and its subsidiaries, parents and affiliates (collectively, "ATLAUA" or "Company" or "we" or "us" or "our"), governing your access to and use of the atlaua.shop website, as well as any other media form, media channel, or any of our past, present or future websites related or connected thereto (collectively, the "Site"), and any products ("Products") or services supplied by or on behalf of us through the Site (collectively, "Services"). Supplemental terms and conditions or documents that may be posted on the Site from time to time, and any new features or tools that are added to the Site shall also be subject to and are hereby expressly incorporated into these Terms of Service by reference.

By accessing, browsing, or otherwise using the Site, you agree to be bound by and abide by the Terms of Service, including those additional terms and conditions and policies described on the Site or referenced or linked herein (including the Privacy Notice). These Terms of Service apply to all users of the Site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. If you do not agree to all the terms and conditions contained herein, then you may not access the Site or use any Services.

Age Requirements

In order to access the Site and use the Services, you must be at least eighteen (18) years of age, or the age of majority in your state of residence, and fully able and competent to enter into and abide by these Terms. By accessing the Site or using the Services, or by clicking to accept the Terms when this option is made available to you, you represent and warrant that you meet this requirement and are legally able to enter into any and all purchase agreements with us and our partners, vendors, agents, and service providers.

Compliance

Information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country.

There are significant risks and warnings regarding our Products and/or Services detailed in these Terms and on the Site and by using our Site, the Services, and/or the Products you acknowledge that you have read such warnings and you agree to assume all such risks. Our Products are not intended for use in the diagnosis, cure, mitigation, treatment, or prevention of any disease or illness. Our Products and any statements made regarding our Products have not been evaluated or approved by the U.S. Food and Drug Administration for any indication, including safety and efficacy.

By accessing this Site, you acknowledge the information provided on this Site, within any of ATLAUA Inc.'s social media pages or channels, and all of the documentation and literature included with any Product identified on the Site, is provided for informational and educational purposes only. In no way is any of the information contained in these Terms of Service or elsewhere on the Site intended to be a medical or prescriptive guide or a substitute for informed medical advice or care.

Company makes no representations that the Products or Services made available through this Site will be available or appropriate in every jurisdiction in which this Site may be accessed or Services utilized. It is up to you to determine whether accessing this Site and purchasing our Products is legal where you are.

"Applicable Law" means the federal, state, and local laws, rules, and regulations applicable to you, Company, the Products, Site or Services. You access this Site and purchase our Products at your own risk, and you are responsible for compliance with all Applicable Law.

Our Products

Our Products are intended for personal use only and may not be resold, repackaged, or distributed for commercial purposes without our prior written consent. Any unauthorized resale or redistribution of our Products is strictly prohibited and undertaken at your own risk.

Safety Acknowledgment

Please consult your healthcare professional about potential interactions or other possible complications before using any product. If you are pregnant, nursing, or diagnosed with a heart condition, allergies, or other medical conditions, seek the advice and assistance of a physician or trained health professional before purchasing our Products. If you believe or suspect that you have a medical problem, promptly contact your doctor or healthcare provider. Company shall not be held liable for medical or other claims made by third parties or customer testimonials relating to the safety, use, or efficacy of our Products. Keep Products out of reach of children and animals.

Registration and User Information

To access this Site or some of the resources it has to offer, you may be asked to provide certain registration details or other information. It is a condition of your use of this Site that all the information you provide on this Site is correct, current, and complete. If we believe the information you provide is not correct, current, or complete, we have the right to refuse you access to this Site or the Services, and to terminate or suspend your access at any time without notice.

In order to purchase Products from the Site you must complete the checkout process to become a customer. You will be required to provide your name, address, email address, phone number, and/or other personal information ("User Information"). Our information collection and use policies with respect to your User Information are provided in our Privacy Notice.

You may also be asked to provide a username and password. You are solely responsible for maintaining the confidentiality of your password. You may not use the account, username, or password of someone else at any time. You are also solely responsible for any and all activities that occur under your registration or your User Information.

Upon termination of your account or your access to the Site, we may retain your personal data and account information for as long as necessary to comply with legal obligations, resolve disputes, enforce our agreements, or for other legitimate business purposes, consistent with our Privacy Notice.

Restrictions On Use

You may use this Site for purposes expressly permitted by this Site. You may not use this Site for any other purpose, including any commercial purpose, without our express prior written consent. In addition, you are prohibited from using the Site or its Content:

• For any unlawful purpose
• To solicit others to perform or participate in any unlawful acts
• To violate any international, federal, provincial or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information
• To upload or transmit viruses or any other type of malicious code
• To collect or track the personal information of others
• To spam, phish, pharm, pretext, spider, crawl, or scrape
• For any obscene or immoral purpose
• To solicit funds, advertisers, or sponsors
• To interfere with or circumvent the security features of the Site

Copyrights and Copyright Agent

Company respects the intellectual property of others and in this regard, it is Company's policy to respond to a notice of alleged infringement that complies with U.S. Copyright Law. If you believe that one or more of your works have been copied in a way that constitutes copyright infringement, please provide Company's Copyright Agent the following information:

• A signature of a person authorized to act on behalf of the owner of the copyright interest that is allegedly infringed
• A description, in reasonable detail, of the copyrighted work that you claim has been infringed
• A description, in reasonable detail, of where the material that you claim is infringing is located on the Site
• Your address, telephone number, and e-mail address
• A statement by you that you have a good faith belief that the disputed use is not authorized
• A statement by you, made under penalty of perjury, that the above information in your written notice is accurate

Security

Any passwords used for this Site are for individual use only. You will be responsible for the security of your password (if any). Company will be entitled to monitor your password and, at its discretion, require you to change it. If you use a password that Company considers insecure, Company will be entitled to require the password to be changed and/or terminate your account. You are prohibited from using any services or facilities provided in connection with this Site to compromise security or tamper with system resources and/or accounts.

Proprietary Information

The material and content accessible from this Site—including, without limitation, text, images, photographs, graphics, logos, button icons, trademarks, software, source code, databases, functionality, mobile applications, website designs, audio, and video—as well as any other media form, channel, application, or website owned, operated, licensed, or controlled by Company (collectively, the "Content") is the intellectual property and proprietary information of Company or the party that provided it. Company or the respective content provider retains all rights, title, and interest in the Content. Accordingly, the Content may not be used, copied, distributed, sold, resold, republished, licensed, uploaded, posted, or transmitted in any form or by any means without the prior written consent of Company.

Trademarks

Trademarks, service marks, and logos appearing in this Site are the property of Company or the party that provided the trademarks, service marks, and logos to Company. Company and any party that provided trademarks, service marks, and logos to Company retain all rights with respect to any of their respective trademarks, service marks, and logos appearing in this Site.

Third-Party Material

Certain Content and Services available via our Site may include materials from third parties. Third-party links on this Site may direct you to external websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of these third-party websites, and we do not warrant and will not have any liability or responsibility for any third-party materials, websites, products, or services.

In addition, our Site may offer access to third-party services that are integrated directly into our platform. These services may include, but are not limited to, payment processors, shipping providers, age or identity verification tools, and marketing platforms. These services are provided by independent third-party vendors and are subject to their own terms of use and privacy policies.

User Content, Comments and Feedback

You grant us a perpetual, worldwide, royalty-free license to use any materials you post to the Site and/or in connection with the Services. By reviewing, posting, downloading, displaying, performing, transmitting, or otherwise distributing information or other content ("User Content") to the Site or through the Services, you grant us a separate perpetual, worldwide, royalty-free license to use such User Content in connection with the operation of the Site and Services.

You will not be compensated for any User Content. By posting User Content on the Site, you warrant and represent that you own the rights to the User Content or are otherwise authorized to post, distribute, display, perform, transmit, or otherwise distribute User Content.

You agree that your User Content will not contain libelous or otherwise unlawful, abusive, obscene, deceptive, or otherwise objectionable material or involve any commercial activity or promotion. We may, but have no obligation to, monitor, edit or remove User Content that we determine to be unlawful, offensive, threatening, or otherwise objectionable.

Push Notifications, Text Messages, and Emails

If you provide us with your cell phone number, you agree and consent to receive certain text messages from us regarding the Site, Products, and Services. You can opt out of receiving text messages at any time by replying "STOP" to any message we send.

By providing us with your email address, you agree that we may send you emails regarding our Site and Services. You may opt out of marketing emails at any time by following the unsubscribe instructions included in each email.

If you enable push notifications through your browser or mobile device, you agree to receive alerts from us. You can manage or disable push notifications at any time through your device or browser settings.

Orders and Payment

You agree that any order you place through the Site (each, an "Order") is an offer to buy, under these Terms of Service, all Products listed in your Order. We must accept all Orders before we are obligated to sell the Products to you. Acceptance of your Order and the formation of the contract of sale between us and you will not take place unless and until you have received your Order confirmation email. We reserve the right, but are not obligated, to limit the sales of our Products to any person, geographic region, or jurisdiction.

All prices posted on this Site are subject to change without notice. The price charged for a Product will be the price in effect at the time the Order is placed and will be sent out in your Order confirmation email. Price increases will only apply to Orders placed after such changes. Posted prices do not include taxes or delivery fees.

Shipping and Delivery

We will arrange for shipment of the Products to you. You will pay all shipping and handling charges specified during the ordering process. Title and risk of loss pass to you upon our transfer of the Products to the shipping carrier. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.

Refunds and Returns

Except as provided by Company in its sole discretion, all payments for Products are non-refundable.

If you receive a damaged or defective Product, please contact our customer service department within forty-eight (48) hours of delivery. For a verified damaged or defective Product, we will, at our discretion, replace the Product at no additional cost, issue a full refund including original shipping charges, or provide store credit for the full purchase amount.

Subscription Terms (Mobile App)

If you purchase a membership subscription through the ATLAUA mobile app:

• Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period
• Your account will be charged for renewal within 24 hours prior to the end of the current period
• You can manage and cancel subscriptions in your device's Account Settings after purchase
• No refund is provided for the unused portion of a current subscription period upon cancellation
• Free trial periods, if offered, will convert to paid subscriptions unless cancelled before the trial ends
• Subscription prices are in USD and may vary by region

Changes in Features

We reserve the right to modify, suspend, or discontinue any part of the Site, Services, or Products at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuance.

Errors, Inaccuracies and Omissions

Occasionally, our Site or Services may contain typographical errors, inaccuracies, or omissions, particularly with respect to Product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right, at any time and without prior notice, to correct any such errors, inaccuracies, or omissions, and to modify or update information or cancel orders if any information on the Site is inaccurate.

Internet Security and Technical Risks

You understand and agree that we cannot and do not guarantee or warrant that files available for download from the Internet or through the Site will be free of viruses, worms, Trojan horses, or other harmful code. You are solely responsible for implementing appropriate safeguards to satisfy your requirements for data security, accuracy of input and output, and for maintaining a means external to the Site for any reconstruction of lost data.

Content Accuracy and Intended Use

The Content is provided "as is" and without warranties of any kind, either expressed or implied. The Content on the Site is provided for general informational and educational purposes only. While we strive for accuracy, the Content may not always be complete, current, or applicable to your specific circumstances. It is not intended to replace official reports, statements, notices, or professional advice.

Disclaimers and Limitations of Liability

Indemnification

Force Majeure

We will not be liable or responsible to you, nor be deemed to have defaulted or breached the Terms, for any failure or delay in our performance when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities, terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, pandemic, lockouts, strikes or other labor disputes, inability to obtain or delay in obtaining adequate or suitable supplies, breakdown of materials or telecommunications, or power outage.

Governing Law; Jurisdiction

All matters arising out of or relating to these Terms of Service are governed by, and will be construed in accordance with, the laws of the United States and by the laws of the State of Delaware without giving effect to the conflict of laws provisions thereof.

Each of Company and you agree to submit to the nonexclusive personal jurisdiction of the courts located in the State of Delaware and waive any objection to the laying of venue of any litigation in said courts. Nothing in these Terms of Service will prevent Company from seeking injunctive or other equitable relief before any court having jurisdiction.

Arbitration

In the event of any dispute with Company, you agree to first contact us to attempt in good faith to resolve the dispute. If the dispute cannot be settled amicably within thirty (30) days, then the dispute shall be resolved by binding arbitration, rather than in court.

The arbitration will be conducted in the English language, in the city of Wilmington, Delaware, by a single arbitrator jointly selected by the parties in accordance with the AAA Rules. The arbitrator shall have the power to grant legal and equitable remedies, but they shall not grant punitive damages. The award shall be final and binding upon all parties.

Class Action Waiver

Accessibility

We are committed to making our Site accessible and usable by all people, including those with disabilities and special needs. We provide technical and customer support to accommodate the needs of users with disabilities and address issues related to the accessibility of our Site and Services. If you have difficulty using or accessing any element of the Site or the Services, please feel free to contact us at info@atlaualabs.com.

Severability

In the event that any provision or part of a provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision or part will be deemed severable and will not affect the validity or enforceability of the remaining provisions. The invalid or unenforceable provision shall be deemed modified to the minimum extent necessary to make it enforceable, while preserving the original intent of the parties to the greatest extent possible.

Acknowledgment; Other Terms

These Terms of Service and any policies or operating rules posted by us on this Site or in respect to the Services or Products constitutes the entire agreement and understanding between you and us and govern your use of the Site and Services and purchase and use of the Products, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us.

Electronic Communications, Transactions, and Signatures

Visiting the Site, using the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE.

Application Store Providers

If you access our Site or Services through a mobile application, your use of the application is also subject to the terms and conditions of the app store provider (e.g., Apple App Store or Google Play). You acknowledge that the app store provider has no responsibility for support, content, or claims related to our Site or Services.

California Users and Residents

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Boulevard, Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

Miscellaneous

The section titles in these Terms of Service are for convenience only and have no legal or contractual effect. These Terms of Service operate to the fullest extent permissible by law. These Terms of Service may not be assigned by you without our express written consent. Company may assign any or all of its rights and obligations to others at any time. There is no joint venture, partnership, employment, or agency relationship created between you and Company as a result of these Terms of Service or use of the Site and Services.

Contact Information

If you have any questions regarding these Terms of Service or the Privacy Notice, please contact:

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